BT employee working at his laptop
BT Home Hub 5

How can the design checklist help you?

The design checklist has been carefully created to distil good practice covering the most important areas of sustainable product design. It aims to identify opportunities where commercial and customer experience benefits are well aligned with wider sustainability benefits. In this way, sustainability can be used as a driver for product improvements and innovation.

This checklist is relevant to ICT products and services that encompass one or both of a physical end-user electronics product and/or an ICT service. It will guide you through a set of structured questions that will help you assess the material resource issues impacting your products. If extra guidance is needed to address a question then please contact us at the Energy and Sustainability team in TSO Research & Technology.

The wider context is that BT has a Net Good vision to help society live within the constraints of our planet’s resources through our products and people, and an associated goal to help customers reduce carbon emissions by at least three times the end-to-end carbon impact of BT’s business, by 2020. The design checklist has been created to help align the Net Good vision and goal with associated commercial and customer experience requirements.

We have included an accessibility feedback tool to diagnose potential usability issues, this is available in the footer of all online checklist pages

Download our Net Good product development case studies.

Planet earth at dawn

Better Future - Net Good

Our Better Future programme is our commitment to use the power of communication to improve lives and ways of doing business. We’ve set three goals to achieve by 2020 to shape our Better Future vision. They’re built on what we do best - bringing together our networks and technology with the expertise of our people to make a better world.

Design Checklist

The design checklist underpins BT”s thinking about improving the environmental impacts at each stage of the product life-cycle. The design stage is a particularly important aspect of product research and development, influencing future impacts. BT is working towards “circular economy” principles where old products can become new products without any waste.